Our Solutions



Nobel specialises in solutions that ensure the optimisation of IT and the uptime and availability of applications through IT Service Management, Business Service Management, Application Security and Web and Email Security.
 
The Value of Nobel's Solutions. Imagine you knew about every IT incident that hit you before your customers did… Imagine you could fix them faster than ever and know without doubt that you’ll meet your SLAs…Imagine knowing exactly when you expect to breach your SLAs, before you actually do, so you can do something now to avoid the penalties…Imagine knowing for certain whether you’re getting the level of service you’re paying your outsourcers for, and if you aren’t, have the data to renegotiate the contract…


Nobel gives you all this to make your IT department a shining asset to your business, not a liability.
 
We help people who run IT get peace of mind and control of their IT environment. With Nobel's help you can precisely understand your infrastructure and rest satisfied that your IT services are being delivered inside your SLAs and supported by your well oiled support team using processes that work, and tools that intelligently automate daily activities.
 
Nobel makes this happen for The Australian Government, Multinational Corporations and Australian Private and Public Organisations.

 
Our projects and products span various IT management focuses including Service Desks, CMS/CMDB, Discovery technologies, Application Monitoring and Management, Application Security, Web and Email Security and ITIL.
 
Nobel is known for projects that will be delivered on time, within budget and without drama.
 

IT Service Management Solutions

Nobel have a long history in providing small and large ITSM solutions. Most of this work has been aligned to The HP Software approach to ITSM which efficiently addresses long-standing ITSM concerns such as staff efficiency and cost reduction. At the same time, it mitigates business risk and drives business alignment and value by applying three key principles:
 

1. Continuously measure and optimize IT value to the business
HP Software solutions for ITSM enable IT organizations to proactively monitor service levels to deliver expected performance, make informed decisions to balance cost and service quality, and provide decision-makers with actionable key performance indicators across an integrated ITIL v3 service life cycle.

2. Automate IT services, processes and tasks
IT automation is the key to cutting costs and increasing effectiveness,and HP Software solutions for ITSM help IT managers standardize and automate best practices to increase staff efficiency and reduce spending, integrate end-to-end service delivery, implement self-service catalogue and knowledge management, and fully understand the total cost of ownership of the services their teams deliver.

3. Mitigate risk by centralizing and enforcing processes
IT risk is business risk. HP ITSM solutions mitigate risk by helping IT teams automate change control to minimize service disruptions, achieve regulatory compliance, and expedite attestation and certification processes. HP ITSM solutions also isolate potential sources of business problems and address them according to financial priorities.

 

Business Service Management Solutions

Today's economic reality demands that IT improve operational efficiency while at the same time delivering high-quality services. To achieve operational efficiency and cost savings, IT organizations are turning to Business Service management -- to help you isolate problems,understand their business impact and prioritize solutions to minimize the impact on your customers and your bottom line.
 
Nobel employs HP Business Service Management (BSM) solutions to implement  end-to-end IT management that integrates network, server, application and business transaction monitoring to help you improve IT operations efficiency while delivering high-quality services.
 
With these solutions, your IT organization can:
  • Monitor and manage the end-user experience in order to proactively address events before they have a negative impact.
  • Detect and resolve problems proactively at the business transaction level (online purchases, stock trades and travel reservations) before your customers are impacted with business transaction management (BTM).
  • Improve efficiency with consolidated event and performance management that includes management of virtualized environments and the automation of server administration.
  • Reduce costs and increase agility through end-to-end automated network management (ANM).
 

Application Security Solutions

Attacks on applications are on the rise and expose Australian organisations to financial risk through:

  • theft of sensitive data in back end databases
  • non-compliance to regulatory conditions
  • costs of remediation
  • costs associated with customer communication and retention activities following a security breach.
Gartner research state that 70% of all security breaches are due to vulnerabilities at the web application layer and this reflects that fact that traditional safeguards like firewalls and intrusion detection systems are unable to protect us against web application attack.

Nobel Consulting Group can help you:

  • Assess the security vulnerabilities in your internal and external facing applications
  • Measure your compliance against software security requirments of standards like PCI DSS and SOX
  • Examine the source (compiled or uncompiled) code of your applications to identify exactly what lines of your code are responsible for the security risk
  • Provide remediation strategies to rectify code based security issues
  • Educate your developers to write more secure code
  • Implement real time detection of vulnerabilities while an application is in production

Web, Data & Email Security Solutions

Nobel works closely with world leading security vendor, Websense, to ensure our customers can avoid downtime and legal implications brought about by exposure to web, data and email security threats.

Websense Web Security - Web Security in a Web 2.0 World

Web 2.0 has changed how companies use the Internet. Through sites like Facebook and LinkedIn, employers are creating content and, in moments, sharing it with thousands of others. Content on these sites is dynamic so it flies under the radar of legacy security systems. To enjoy Web 2.0 at work, business needs new ways of protecting essential information.

Reactive web filtering measures can’t keep up with constantly changing content. Malware can appear on trusted sites with good reputations just as easily as on other sites. And since more Web-based applications are becoming available, the Web is now the primary vector for malware.

A deep understanding of the Web and how people use it makes Websense uniquely qualified to offer Essential Information Protection in the Web 2.0 world. Websense web security solutions provide complete coverage, visibility, and control over who can send what information, where, and how.

Websense Web security offers a variety of solutions:
  • Websense Web Security Gateway – Embrace Web 2.0 safely with the leader in Web security
  • Websense V10000 Appliance – Real time protection from Web 2.0 threats
  • Websense Web Security – Effective Web filtering protects organizations from Web-based threats
  • Websense Web Filter – The industry’s leading web filtering software
  • Websense Express – Simple, effective and affordable Web filtering for small to medium businesses
  • Websense Hosted Web Security – Centralized Web malware protection and Web security

Websense Data Security - Powerful Software for Data Loss Prevention

From tarnished brand reputation and loss of customer confidence, to penalties and fines from regulators, the adverse impact of a data breach are clear. What isn't so clear is how to keep tabs on confidential data without getting in the way of business. The problem is exacerbated with mobile computing devices such as laptops, peripheral storage devices, and easy access to client software with file download and file sharing capabilities, all creating more opportunities for data loss. If the loss compromises customer information, does it violate PCI or HIPAA regulations? If it is intellectual property that is lost, what is the long-term financial impact to the company's profit margin?

Websense Data Security solutions offer the leading data loss prevention (DLP) technology to identify, monitor, and protect confidential data. Using the combined content inspection techniques of Websense Web Security and data security technologies, Websense Data Security solutions accurately prevent data loss, secure business processes, and help manage compliance and risk.
Don't be caught off guard by your executives, shareholders, and auditors when they ask if you are doing enough to protect your confidential information; prove it with visibility and control over who is using what data and how they are using it.
 

Websense Email Security  - Corporate Email Security and Compliance

Stopping today’s email threats requires an expansive view that goes well beyond email. By integrating best-in-class Web and data security technology with email security, Websense achieves unparalleled visibility into emerging threats and the highest possible levels of protection from inbound and outbound corporate email security risks. With Websense email security, customers gain mission-critical security while enabling a consolidated security strategy with the trusted leader in Essential Information Protection.

Available as a hosted service or on-premise software, Websense email security protects against the convergence between Web and email threats, including data loss and regulatory violations. Only Websense provides email compliance and security backed by the intelligence of the Websense ThreatSeeker Network.
  • Websense Hosted Email Security – Hosted service that delivers leading anti spam and antivirus protection from converged email & Web 2.0 attacks and enables email content control with end to end encryption and customized lexical analysis
  • Websense Email Security – On-premise email security software delivers leading anti spam and antivirus protection from converged email & Web 2.0 attacks and provides granular management of confidential data within email
  • Websense Hybrid Email Security – Greater efficiency and protection with Websense Hosted Email Security combined with Websense Email Security
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